1. Company Information
Company Name: Mental Compound Limited
Address: Suite C, Level 7, World Trust Tower, 50 Stanley Street, Central, Hong Kong
Email: contact@thinkarootoys.com
Website: https://thinkarootoys.com
2. Information We Collect
We may collect the following types of information:
a. Personal Information:
Information you provide directly to us, such as your name, email address, phone number, shipping address, and payment details when placing an order or contacting us.
b. Non-Personal Information:
Information automatically collected when you visit our Site, such as your IP address, browser type, device information, operating system, referral URLs, and browsing behavior.
c. Cookies and Tracking Technologies:
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and remember your preferences. You can adjust your browser settings to refuse cookies, but some parts of the Site may not function properly without them.
3. How We Use Your Information
We may use your information to:
- Process and fulfill your orders
- Communicate with you regarding orders, support, or inquiries
- Improve our products, services, and website performance
- Send promotional offers, updates, or newsletters (you can opt out at any time)
- Detect and prevent fraud or unauthorized activities
- Comply with legal obligations
4. How We Share Your Information
We do not sell or rent your personal information.
We may share your information only in the following cases:
- Service Providers: With trusted partners who help us operate our business (e.g., payment processors, shipping companies, IT support).
- Legal Requirements: When required by law, court order, or government regulation.
- Business Transfers: In connection with a merger, sale, or reorganization of our company.
All third parties are required to handle your information securely and only for the purposes we specify.
5. Data Retention
We keep your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once data is no longer needed, it will be securely deleted or anonymized.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information
- Withdraw consent for processing (where applicable)
- Object to or restrict certain types of processing
- Request a copy of the information we hold about you
To exercise these rights, please contact us at contact@thinkarootoys.com.
8. Children’s Privacy
Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with their data, please contact us so we can delete it.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
10. International Data Transfers
As we operate globally, your information may be transferred to and processed in countries other than your own. By using our Site, you consent to such transfers, provided that adequate data protection measures are in place.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our Site after such changes constitutes your acceptance of the revised policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Email: contact@thinkarootoys.com
Address: Suite C, Level 7, World Trust Tower, 50 Stanley Street, Central, Hong Kong
Website: https://thinkarootoys.com